Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors and app users.

This policy explains how we process your personal information. By using our website and app you consent to our use of cookies in accordance with the terms of this policy.

The Dressage Buddy app ("The App") does not collect personal data of any kind, except where you supply personal data to us by contacting us.

Collecting Personal Information

We may collect, store and use the following kinds of personal information:

1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
2. Information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts)
3. Information contained in or relating to any communication that you send to us or send through our website or The App (including the communication content and metadata associated with the communication); and any other personal information that you choose to send to us.
4. Information or content that you post to social media sites related to The App.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
We may use your personal information to:

• Administer our website and business.
• Deal with enquiries and complaints made by or about you relating to our website.
• Keep our website secure and prevent fraud.
• Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
• Improve Dressage Buddy by using your explicit requests for enhancements into account in future releases.
• If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
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We may disclose your personal information:

1. To the extent that we are required to do so by law.
2. In connection with any ongoing or prospective legal proceedings.
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4. To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
5. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section.

Retaining Personal Information

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
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Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Without prejudice, we will usually delete personal data falling within the categories set out below at the date/time set out below:
Name, address, email address, device (iPhone/iPad/Android model etc., ) versions of Dressage Buddy purchased will be deleted after 5yrs of inactivity.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

• To the extent that we are required to do so by law.
• If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.

Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

• The payment of a fee (currently fixed at GBP 20); and
• The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
• We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
You may instruct us at any time to delete any copies of your personal information we may hold.

Third Party Websites

Our website and The App includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Information collected by The App from third party websites is beyond our control and we accept no responsibility for it's accuracy or validity.

Our Details

This website is owned and operated by Jetnet.
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You can contact us:

• Using our website contact form
• By email, using the email address published on our website
• hrough the various forms of contact offered within Dressage Buddy